I used Royal Air because

I used Royal Air because they are contracted by my home warranty company. My blower fan was replaced in no time and Paul and Aaron are so professional and pleasant! Everything was explained to me about the problem and then the installation of the new equipment and Paul checked my levels in both my units. Great doing business with these guys! Will use again even if I don’t have the home warranty!

Vikki White
conroe

Very happy with Royal Air.

Very happy with Royal Air. I had the misfortune of three completely different aspects of my system malfunction within a week. Each time, the technicians were able to quickly diagnose the problem and made it their mission to repair the problems effectively and efficiently. Brandon, one of the senior technicians, was especially courteous, knowledgeable, and professional. He made room in his busy schedule to make sure we had our problems resolved as soon as possible. It meant so much my wife and I to be able to get back to normal comfortable living in our house. Vincent, another technician, was very friendly. Thank you, Royal Air.

Adam
Houston

Awesome service and great prices.

Awesome service and great prices. Honest!!!

Julie
Houston

Oh buddy! What a morning!

Oh buddy! What a morning! After catching another person sabotaging our unit, we were forced to call anoter company. That’s when Gabe Ponce, with Royal Air, came to the rescue! Not only did have show me everything he did in front of me, but he explained it in language I could understand. He filled the freon and optimized our unit. Now the a/c blows ice cold and the efficiency has gone through the roof. I anticipate seeing substail savings on the energy bill! Thank you Gabe and Royal Air Houston!! 10 out of 10 stars all the way and they have a spot on the fridge now!!

Garrett olsson
Hockley

I am very impressed with

I am very impressed with Royal Air and specifically Mike Garza and Ed. Mike called me in advance and alerted me to his arrival time. He and Ed were on time and very professional. They performed the maintenance on both units, completely answered my questions, made some recommendations for additional safety and life of the system, and provided me with a clear summary of the work they performed. I will gladly use Royal A/C again and will request Mike and Ed for any additional work I need.

Rudy Guerrero
Conroe

David Soloya was the technician

David Soloya was the technician that to my home to fix my AC. David was very knowledgeable of the issue that was occurring with my system. He fixed the problem quickly. If you need any work done in your home I recommend David as your technician.

Mary
Houston/Texas

David Soloya…I just want to

David Soloya…
I just want to express how happy we are with David’s professionalism and knowledge as he fixed our ac. Knowing that we were his last call of the day, he didn’t try to rush through the work or leave the house without making sure our system was up and running. He even made sure that all the other parts were good so we wouldn’t have any future issues. I know its hard to find quality employees, especially technicians, but you found a great person and that’s David. I would recommend David out to anyone I know having issues with their AC..

Gisele
Houston/TX

Very professional and explained what

Very professional and explained what needed to be done. Thank you!

Kathryn Cruz
The Woodlands

Ed was very knowledgeable and

Ed was very knowledgeable and explained service he was to perform. I would gladly recommend him for repairs.

Sherry Hiuston
Houston

Ed came out and did

Ed came out and did a diagnostic evaluation.
He explained the problem to us. He was very professional .

Wilma Edwardsa
Houston

Overall performance good, punctual,

Overall performance good, punctual, good public relations.

jose choquehuanca
katy

Brandon came out to see

Brandon came out to see us. He did a great job, very personal.. Awesome job, Brandon!!!

Monica Jones

Mikey came out to see

Mikey came out to see why we wasn’t cooling and found a freon leak.Jack came out to give us our different options.We decided,with Jack’s recommendations that we would purchase a new system.He was very knowledgeable and super friendly.The installation crew was great too!Thank you Royal Air and especially Mikey and Jack.If you want to work with a good company with professional and courteous people,call Royal.

Lindsay
Conroe

Shout out to technician Ed

Shout out to technician Ed Green for his professionalism and persistence in getting the job done. This company continues to provide good service from the initial preinstall phase to post install phase (thank you Jared Hatfield), which includes the checkup maintenance service thereafter as well.

Mike
Spring

Royal Air sent technicians to

Royal Air sent technicians to my home for air conditioning repair within 3 hours of notification by my home warranty company. How can you beat that?

I recommend them highly.

Thank you, Royal Air, for such quick service.

Larry Wadle
Katy

Gabe and Simon make an

Gabe and Simon make an excellent, experienced, qualified team. Gabe diagnosed the a/c condensation leak immediately and fixed system #1 within 15 minutes. He diagnosed system #2 as low on Freon and added some. Both systems are working perfectly now. A pleasure to have highly trained technicians addressing my problem. Would recommend them highly.

Larry Wadle

The tech Brandon was friendly

The tech Brandon was friendly and professional. The service was great and my system is working great. Very pleased with Royal Air.

Lilly

Vincent and Javon were courteous

Vincent and Javon were courteous and respectful with calling us in advance to find out if the rain was bad in the area and asked politely about adjusting the appointment time to work around the rain. These gentlemen were also the epitome of customer service, giving us detailed information about the A/C unit.

Thank you Royal Air

Robert & Laura Leal
Cypress

Did a great job!!!????

Did a great job!!!????

Patsy jones
Meadows place tex

thanks ed for coming out

thanks ed for coming out and giving us an honest opinion of our equipment when we do decide to change our A/C out we want you to come out and do it for us

Jay and Betsy Broker
montgomery

ed was on time very

ed was on time very polite he explained to what ever i asked very knowledgable and George was a god send. id reccomend royal air to anyone.

shirly hanes
houston

Love these guys. Love

Love these guys. Love their work! It doesn’t get any better than Royal Air.

Tom

Tom Collins
Montgomery, TX

Spring check up. Service

Spring check up. Service Tech. by Ed!
Ed was on time, serviced in and out with no problems very polite look forward to working with Ed again.
Rohal Ayres maintenance contract is the main reason we purchased our equipment.

Rickey & Karen Holcomb
Happy customer

Rickey & Karen Holcomb
Montgomery

Brandon really helped us ou

Brandon really helped us ou when he came to repair our AC. Great service and really fast appointment booking process. Very happy with this company!

Wendy Cho
Cypress

Really great service provided to

Really great service provided to repair our AC! Thanks so much to Brandon, the tech for his help!

Kendra Laine
Houston

We came home from just

We came home from just from a regular day of work to find our house really humid and our AC was out. One of our family friends recommended this company and they had my appointment set up very quickly.
Brandon, the senior tech was great, helpful and informative! Keep it up!

Triet Tran
Katy

Superior service! Thx Claudia and Travis

We came home from a week of vacation to find our AC went out.  I immediately submitted a service request through AHS and within 5 minutes I received a phone call from Claudia.   She had my appointment set up in no time and for the very next day.   As promised Travis was at my home as scheduled.   I was so amazed when Travis discovered the problem and had the part in his truck, it was fixed that very day.

My family coming home from vacation to no AC in Houston was rough but thanks to the superior service by Claudia and Travis was smooth sailing.

Highly recommend this company!

Ana S

Great Customer Service

My A/C went out recently and I had to submit a request with our home warranty company. Claudia called me almost right away to set up an appointment.  A technician came out the next day and fixed our A/C. I was pleasantly surprised at how quickly they responded and came out to do the job. I couldn’t be happier with Royal Air’s customer service. Keep up the good work!

Sally
Houston

I called my home warranty

I called my home warranty early this am . He was here when he said and fixed everything in a timely manner. Very professional. Thank yo Matthew

Melanie Whiting
Spring

What a difference a day

What a difference a day makes! The team that finally made it to our house on Friday neglected to seal up the freon when they left so by Sunday morning the AC was blowing hot air. We called Sunday morning and were so grateful when they squeezed us into the schedule. Javon came out and took care of it and the house is finally cool again. It was a nice way to end this frustrating episode and Javon gave us excellent service. So grateful for the turnaround and for working with us to make things right!

Craig Taylor

Great Job

My A/C went out and I call my home warranty. Royal air came out on a holiday and fix it at no extra cost. They came 5 Hrs before the time they said. The technician Javon was very professional knowledgeable. I will recommend this company to anyone.

THANK YOU JAVON

Elisha

Sam

Sam, the Royal Air technician came for a service call through my warranty. He was very quick and directly proceeded to check our A/C unit. He was very attentive to what I had to say regarding the problem we have and gave his honest recommendation on what needs to be done after checking the unit. I would definitely call and recommend them for any A/C problems.


Cornelio
Katy

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